Privacy Policy

At onlyonewaterflosser (“we”, “our”, or “us”), we are committed to respecting and protecting your privacy. This Privacy Policy outlines how your personal data is collected, used, processed, and safeguarded when you visit or make a purchase from our website, or when you communicate with us regarding retail products or OEM/ODM manufacturing inquiries.

1. Information We Collect

When you interact with onlyonewaterflosser, we collect certain details to ensure a seamless purchasing and styling consultation experience:

• Device & Browsing Data: Your IP address, browser configuration, timezone, device identifiers, and pages visited, collected automatically via cookies and tracking tags.
• Order & Contact Data: Name, billing and shipping address, email address, telephone number, and payment confirmation details (we do not store full credit card credentials; all transactions are encrypted via secure third-party payment gateways).
• B2B / OEM Project Inquiries: Company name, business license details (if provided), target product specifications, design files, and order volume estimates submitted for OEM/private label quotations.

2. How We Use Your Information

We process your data strictly for legitimate operational purposes:

• Fulfilling orders, processing payments, arranging express delivery, and delivering order tracking updates.
• Providing technical customer support, handling warranty claims, and answering queries.
• Communicating OEM/ODM project specifications, quotes, and sample manufacturing logistics.
• Preventing fraudulent transactions and ensuring network security.
• Sharing promotional announcements, styling tips, or product updates (only where you have opted in; you may unsubscribe at any time).

3. Third-Party Service Providers

We do not sell, rent, or trade your personal information. We only share necessary data with trusted third parties bound by strict confidentiality:

• Payment Gateways: Encrypted payment processors such as PayPal, Stripe, and major card networks.
• Logistics Partners: International courier and freight carriers (e.g., DHL, FedEx, UPS, postal services) to deliver your styling tools.
• Analytics & Web Infrastructure: Cloud hosting providers and analytical tools (such as Google Analytics) to optimize website speed and performance.

4. Cookies & Tracking Technologies

We use session and persistent cookies to remember your cart items, currency preferences, and improve user navigation. You can adjust your browser settings to block or notify you about cookies, though certain shopping features may be limited as a result.

5. Your Privacy Rights (GDPR & CCPA Compliant)

Depending on your location (such as the European Economic Area or California), you may have the following legal rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request the correction or deletion of your personal records.
• The right to withdraw your consent to email marketing at any time.
• The right to object to or restrict certain processing activities.

To exercise any of these rights, please reach out to our privacy representative at [email protected].

6. Data Security & Storage

We implement technical and organizational security standards (including SSL encryption) to protect your personal data from unauthorized access, alteration, or disclosure. We retain personal data only for as long as required to fulfill legal, tax, accounting, or contractual requirements.